#41: There’s No Smoke Without Fire
This person felt totally scammed by their recent Airbnb stay, and they won’t rest until they get their revenge (or their money back). They had booked a long-term stay in a non-smoking building, but when they arrived, the whole place smelled like cigarette smoke. If you’re sensitive to the smell of cigarettes, you know how bad it can be.
On top of the smoke smell, the house was filthy! There were mysterious stains on the duvet, the sheets were full of hair, and there was visible dirt on the floor. When they complained to the host, all he did was drop off an air freshener and some clean sheets. Our storyteller has been spending the last few weeks trying to get a full refund through Airbnb, but customer service has been pretty unhelpful so far. Hopefully, this person gets their money back!