#6: Just Take the Free Website
I think this next conversation really shows us the importance of communicating expectations and what will be delivered early on. If that had been done here, this would not have gotten so heated. But really, the person demanding the website is not being reasonable. Not only do you want free labor, but you want someone to pay your hosting fees?
I think the funniest part is watching the person who thought they were getting a free website slowly unraveling. They go from grouchy to irritated to downright threatening in a matter of a few sentences, and they do it while their spelling and emoji use gets increasingly erratic. It’s like watching someone lose their mind.